FAQ

Questions & Answers

What is Wishmiq?

Wishmiq is a UK-registered software development and IT consultancy company based in Loughborough, Leicestershire. We build smart, scalable, and user-friendly digital solutions that help businesses automate workflows, improve efficiency, and achieve sustainable growth.

We offer both products and services to suit different business needs. Our products provide ready-to-deploy digital platforms, while our services focus on custom development, IT consultancy, and long-term digital transformation.

We currently offer three innovative products designed for business performance and automation:


* Ely Suite – A complete Property Management System (PMS) with an integrated booking engine for hotels, villas, and serviced apartments.

 

* PulzeHR – A modern Human Resource Information System (HRIS) that simplifies HR operations, payroll, leave, and performance tracking.

 

* Shofu – An E-commerce System that enables businesses to build and manage their online stores with ease.

 

Our process is transparent, collaborative, and outcome-driven:

 

  1. Initial Consultation – We discuss your goals, challenges, and requirements.
  2. Proposal & Scope – A tailored project plan with clear deliverables and costs.
  3. Design & Development – System build and refinement with your feedback.
  4. Testing & Deployment – Quality assurance before launch.
  5. Support & Maintenance – Ongoing updates and user assistance post-launch.

We offer flexible support and update options. Small adjustments are covered under your maintenance plan, while larger enhancements can be implemented through a new development phase.

We follow strict data protection and GDPR compliance standards. Our systems feature data encryption, role-based access, and secure hosting to ensure your information is fully protected.

Implementation time depends on complexity and scope. Smaller projects may take a few weeks, while enterprise-level systems can take a few months. A detailed timeline is shared before we begin.

What services do you offer?

We provide end-to-end digital and technology services across four core areas:


* Custom Software Development – We design and develop tailored software applications built around your business needs, ensuring efficiency and scalability.

 

* Mobile App Development – From concept to deployment, we build responsive, secure, and user-friendly mobile apps for iOS and Android platforms.

 

* Managed IT Services – Comprehensive IT management, maintenance, and support to ensure your systems run smoothly, securely, and efficiently.

 

* Virtual CTO (vCTO) Support – Strategic technical leadership to guide your digital strategy, architecture, and technology decisions without the cost of a full-time CTO.

We offer zero-investment plans — you only pay for what you use. This flexible pricing approach allows businesses of any size to access professional-grade digital products without large upfront costs.

All our services are designed for zero to low-cost investment, as our priority is building long-term, sustainable client relationships — not just short-term profits. Pricing is tailored to each project and scaled to your needs.

Pricing depends on your requirements, features, integrations, and support needs. We maintain a transparent cost structure — ensuring you only pay for what adds value to your business.

Yes. Every system comes with comprehensive documentation, user manuals, and optional training sessions to ensure your team can use the platform efficiently and confidently.

Yes. Our solutions are API-ready and can integrate with HR, PMS, CRM, accounting, and other third-party platforms to create a seamless, connected digital ecosystem.